Privacy Policy

Privacy Policy

Last updated: June 2026

At The Thai Hong, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website or place an order.

Information We Collect

When you visit our website, we may collect:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment information

  • IP address

  • Device and browser information

  • Website activity and analytics data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send marketing emails if you have opted in

Payments

All payments are processed securely through trusted third-party payment providers including Shopify Payments, Mollie, PayPal, Klarna, Apple Pay, Google Pay and other supported payment methods.

We do not store your complete payment information on our servers.

Cookies

Our website uses cookies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising performance

  • Provide a better shopping experience

You can disable cookies through your browser settings at any time.

Third-Party Services

We may share information with trusted third parties including:

  • Shopify

  • Mollie

  • PayPal

  • Klarna

  • Google Analytics

  • Meta (Facebook & Instagram)

  • TikTok

  • Shipping and fulfillment partners

These providers only receive information necessary to perform their services.

Data Retention

We retain your information for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

Your Rights

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise any of these rights, please contact us.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse or disclosure.

However, no method of transmission over the internet is completely secure.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions regarding this Privacy Policy, please contact us at:

Email: support@thethaihong.com

Website: https://thethaihong.com