Shipping Policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with The Thai Hong.
Processing Time
Orders are typically processed within 1–2 business days after payment has been received.
Orders placed during weekends or holidays may require additional processing time.
Delivery Times
Estimated delivery times:
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Netherlands: 4–6 business days
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Belgium: 4–6 business days
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Germany: 4–7 business days
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Other European countries: 4–10 business days
Delivery times are estimates and may vary depending on local carriers and customs procedures.
Tracking Information
Once your order has been shipped, you will receive tracking information via email when available.
Shipping Delays
While we aim to deliver orders as quickly as possible, unexpected delays may occasionally occur.
The Thai Hong is not responsible for delays caused by shipping carriers, customs authorities or events outside our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.
Contact
For shipping questions: